Leadership Team

Andrew Oliver, MSSW

Chief Executive Officer


BASW, University of Kentucky; MSSW, University of Louisville, Kent School of Social Work.

As Executive Director, Andrew provides leadership and oversight of all programs and services and is responsible for the consistent achievement of the Center’s mission and financial objectives. Prior to joining the team at Pat’s Place, Andrew served for more than five years as Executive Director of the Children’s Advocacy Center of the Bluegrass in Lexington, KY. During that time, services provision increased by 70% and revenues increased by more than 60%. Previously, Andrew served as Executive Director of Sunflower Kids, Treatment Director for Necco Therapeutic Foster Care, and as an adjunct faculty member of the University of Kentucky College of Social Work. He is a member of the Mecklenburg Child Fatality Prevention and Protection Team and Children’s Alliance, and is the former board president of the Kentucky Association of Children’s Advocacy Centers.

Lori Avery, BA

Chief Development Officer


B.A. Communications, Queens University of Charlotte

Lori joined the Pat’s Place team in November 2015 after spending almost 13 years with LIFESPAN in Charlotte, North Carolina. Lori brings over 16 years of experience that includes fundraising, building community relationships and advocacy efforts.

Ann Glaser, MSW, LCSW

Chief Program Officer


BSW, Western Michigan University; MSW, State University of New York/Buffalo.

Prior to joining the staff at Pat’s Place, Ann spent 10 years as the Coordinator and Interviewer for the greater Hartford area (Connecticut) MDT/CAC where she was also active in numerous statewide efforts to further the CAC mission. Prior to that Ann held positions serving children & families in various mental and physical health care settings, schools and private practice.

Heather Johnson, MSW, JD

Chief Operating Officer


B.A. in Criminology, Ohio University; MSW, University of North Carolina at Charlotte; J.D., University of Pittsburgh School of Law

Prior to joining Pat’s Place, Heather worked at Council for Children’s Rights for seven years protecting the individual rights of children who had been abused and neglected, students with disabilities and special education needs, and children with persistent and severe mental health needs. She has led efforts in the community with the Charlotte-Metropolitan Human Trafficking Task Force, Child Fatality Intensive Death review team, and Juvenile Court Model Courts initiatives. Prior to working at the Council for Children’s Rights, Heather worked for mid-size Charlotte law firm on the commercial real estate and financing team. She has been published in social work journals for work pertaining to the HIV/AIDS population and served as an adjunct lecturer for UNC-Charlotte.

Markia Hearst, LCSW

Director of Response Services


BSW, South Carolina State University; MSW, University of South Carolina

Markia joined the Pat’s Place team in 2013 and has over ten years of experience working with victims of crime.  Her work began at a domestic violence center in South Carolina.  She then transitioned to serve child victims when the agency opened a child advocacy center.  Markia has also traveled internationally to serve children and is passionate about issues of social justice.

Jenny Cianciolo, LCSW

Director of Clinical Services


B.A. in Sociology, Augusta State University and MSW, University of South Carolina

Jenny Cianciolo is a Licensed Clinical Social Worker with close to twenty years social work experience, fifteen years’ in the field of mental health and seven years specializing in childhood trauma.  At Pat’s Place, Jenny supervises a team of trauma-informed therapists and provides individual and group trauma-informed psychotherapy with children, teens, and families.  Jenny is trained in and utilizes various treatment modalities including TF-CBT, AF-CBT, play therapy, EMDR, Internal Family Systems (IFS), SPARCS group therapy and Childhood Problematic Sexual Behavior (CPSB).  Jenny facilitates regular local and national trainings related to trauma, childhood sexual development, and childhood problematic sexual behavior. Prior to coming to Pat’s Place, Jenny worked as a Child and Family Therapist at the ChildSafe Center – Child Advocacy Center in Winchester, Virginia.  Earlier in her career, Jenny held clinical and supervisory positions in North Carolina, Alabama and Virginia in various mental health settings to include adolescent and adult community-based mental health support services, elementary school-based therapeutic day-treatment, and inpatient psychiatric treatment facilities.


Alejandra Davis, BSW

Bilingual Family Advocate


Kaylan Mariano, MPA

Development + Communications Associate


Janice Melo, BSW

Senior Family Advocate


Kelly Navarro, BA

Development + Communications Associate


Shawna Pagano, MSW

Human Trafficking Outreach Coordinator


Abbie Peters, MSW

Family Advocate + Forensic Interviewer


Darci Powell, MA, PhD

Senior Forensic Interviewer


Cassandra Rondel Asencio, MSW, LCSWA

Bilingual Child and Family Therapist


Marissa Schnell, LPA, LCSW

Child and Family Therapist


Kelli Wood, MSW, LCSW

Senior Forensic Interviewer


Pediatric Resource Center

Patricia Morgan, MD

Medical Director


B.S. Howard University; M.D. from University of Medicine and Dentistry of New Jersey (UMDNJ) – New Jersey Medical School; Pediatric Residency – UMDNJ – Newark, NJ; Pediatric Chief Resident.

B.S. Howard University; M.D. from University of Medicine and Dentistry of New Jersey (UMDNJ) – New Jersey Medical School; Pediatric Residency – UMDNJ – Newark, NJ; Pediatric Chief Resident. Previously, Dr. Morgan worked at one of the four NJ Regional Child Abuse Diagnostic and Treatment Centers for nine years, with the last three as Medical Director. She has served as Chair of the Essex County Child Fatality Team (Newark, NJ) and as Board Member and Chapter President of the NJ Chapter of the American Professional Society on the Abuse of Children (APSAC). Dr. Morgan is also the medical director of the Child Maltreatment Section at Levine Children's Hospital. She presently serves on the Board of the NC chapter of APSAC.

Valencia Jeffcoat, DNP, FNP-BC

Nurse Practitioner


Katrina Griffin, LPN

Clinical Assistant


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